Complaints & Concerns Procedures
If you have any cause for complaint, please contact us by phoning us on 01248 716611 or emailing us on firstname.lastname@example.org.
We will address your concerns and attempt to solve your problem to your satisfaction.
You also have the right to lodge a complaint with The Property Ombudsman (tpos.co.uk).
For further information about your rights, please contact the Information Commissioner’s Office (ico.org.uk) or your local Citizens Advice Bureau (citizensadvice.org.uk/wales).